FREQUENTLY ASKED QUESTIONS
Our products are crafted from eco-friendly materials such as wood, bamboo, coconut, and other organic resources. We prioritize sustainability and ensure all materials are responsibly sourced.
To prolong the life of your wooden and bamboo utensils, we recommend hand washing them with mild soap and warm water. Avoid soaking them for extended periods and always dry them immediately after washing. Occasionally, you can treat them with food-safe mineral oil to maintain their natural finish.
We want you to be completely satisfied with your purchase. If you are not happy with your product, you can return or exchange it within 30 days of receipt. Please visit our Returns and Exchanges page for detailed information on the process and conditions.
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on the destination. For more information on shipping options and costs, please visit our Shipping Information page.
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also log in to your account on our website and view your order status and tracking information.
